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Care workers paid through CarePay, the online payment system of Careseekers Pty Ltd (“Careseekers”), are covered under a Public Liability Policy. The policy has a sum insured limit of up to $20 million any one claim and is subject to certain exclusions as detailed in the policy wording.
Working closely with the Insurer the policy provides insurance to all care workers paid through CarePay, the online payment system of Careseekers Pty Ltd (“Careseekers”). The aim of this insurance is to provide peace of mind to care workers as they work. In the unlikely event that something goes wrong, the policy provides care workers with insurance cover for their legal liability to third parties for party property damage caused by care workers and/or for personal injury claims brought against them whilst they are performing a caring role being paid for through CarePay.
The care worker will be insured up to $20,000,000 for public liability claims (any one occurrence) and $20,000,000 (any one occurrence and in the aggregate during the Policy Period) for products liability claims. The care worker must pay an excess when the insurance claim relates to bodily injury and/or third party property damage. Full details of the insurance policy, including coverage, exclusions and relevant applicable excess details are available upon request.
Careseekers is about caring, therefore our insurance policy extends to tasks specifically relevant to working as a care worker. See below for a full list of these tasks and please especially note the few tasks specifically excluded from this extension. We don’t expect care workers will be doing these tasks in most caring roles. You can find these tasks below in a separate list.
The policy effected by Careseekers specifically includes the following care related tasks:

Washing, bathing, dressing and eating
Monitoring the condition of care seekers by taking temperatures and measuring blood pressure, pulse, breathing and weight
First Aid
Monitoring food hygiene and assisting with meal preparation
Domestic cleaning including infection control
Health and Safety
Administration of prescription medication subject to the following conditions:
1. Non-prescription medication is not to be administered unless authorised by a Doctor;
2. No medication will be administered to persons under the age of 18 years without written permission of the parents or guardians;
3. Before the care worker can administer medication the following procedures must be followed:
  1. Parents or guardian of person being cared for/person being cared for will fill out, sign and date an administration of medication form;
  2. Parents or guardian of person being cared for/person being cared for will fill out, sign and date a deed of indemnity form;
  3. Care worker will enter necessary details in a medication register;
  4. Medication must be in its original packaging that clearly displays:
    - Patient's name;
    - Type of medication;
    - Dosage;
    - Prescribing Doctor;

Pharmacy Name:

Our Insurance Policy

Coverage for Public Liability Insurance